Spend loan jpscu day. COK responds to consumer’s query regarding loan repayment

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down an online payday loan from COK Sodality in Cross roadways in the 31st October 2017 and needs to have paid back it through salary deductions. But, we resigned through the ongoing company where we worked ahead of the wage deductions for the loan were finished.

Sometime in 2017, I decided to go to COK to find the balance owing out in the loan and paid the outstanding quantity.

In April 2019, We sent applications for that loan at another standard bank and ended up being rejected the mortgage that I had a loan outstanding with COK from 2016 because they said my credit report showed.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

I had fully repaid the loan, I was told that if I wanted to query the matter, I would have to make a complaint to the credit bureau when I pointed out that.

We went along to the credit bureau during the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. We happened to be provided a receipt and told that I would personally be contacted within 14 days that are working.

Them on May 17,2019 and was told that they sent COK an email and had not received a response when I called.

Once I once again called the credit bureau on might 27,2019 I happened to be told that COK had nevertheless maybe not taken care of immediately their e-mail,

I’m searching for your assistance to own COK sort out this matter.


Dear CM

Inform Claudienne has been doing interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the following email:

“Reference would be to your e-mail of May 31, 2019 and then we now react the following:

Our user CM lodged a dispute towards the credit bureau in terms of three loans that have been awarded by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under investigation within COK and our findings revealed that the 3 loans being disputed by CM were paid back. The loan that is specific to in CM’s e-mail for you, is just an unsecured guarantor loan of $50,000 aided by the account quantity https://spotloans247.com/payday-loans-ia/ 351. This loan ended up being awarded on October 31, 2016 for 6 months, to grow on April 30, 2017. The mortgage had been paid back on June 8, 2017. Nonetheless, as a result of issues that are technical our bodies, the account ended up being nevertheless being mirrored as active.

We now have since amended the account on our system/records showing a liquidated status, and possess ready the appropriate letters become sent into the two credit agencies to additionally adjust their records correctly.

A duplicate of the page happens to be forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate of this email delivered to you.

The COK email for your requirements reported: “We sincerely regret the wait in responding and hope that because of the matter now remedied, you’ll be able to conduct greater ease to your business.

We desire you good luck.”

JPS breaches workplace of Utilities Regulation (OUR) standards

We live in downtown Kingston and I also put on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and ended up being encouraged that the upgrade could be performed within five working (company) times. Despite a few phone calls into the JPS, significantly more than 10 days later on the JPS has not yet done the update. I happened to be told they arrived to accomplish the update but didn’t have the various tools to complete the job, while they had been unaware that my community ended up being regarding the household Advanced Meter Infrastructure (RAMI) system.

That reason had been unsatisfactory considering that the residences were utilized in that operational system in 2015. It’s also a clear coastline associated with JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for must be finished within four (4) company days.

I might appreciate your assistance, once the incapacity regarding the JPS to provide the specified voltage in a prompt way has triggered me personally great inconvenience and has now adversely impacted efficiency inside my dwelling.


Inform Claudienne asked for the JPS to analyze your condition and records that the voltage ended up being upgraded 35 days after you made the demand.

Tell Claudienne records that after you asked for settlement through the JPS for the breach regarding the the Guaranteed Standard by perhaps maybe not updating the voltage in the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. You are wished by us best wishes.

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